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Terms of service

Acceptance of Terms By using our website or making a purchase, you agree to these Terms and Conditions. If you disagree with any part, please discontinue use of our services.

Product Information & Availability

  • All product descriptions, images, and prices are accurate to the best of our knowledge
  • Colours may vary slightly due to monitor calibration
  • We reserve the right to modify product specifications
  • Stock availability is updated in real-time but not guaranteed until payment confirmation
  • We may discontinue products without notice

Pricing Policy

  • All prices displayed in British Pounds (GBP) include VAT at current rates
  • Prices may change without notice, but confirmed orders maintain original pricing
  • Promotional codes cannot be combined unless specified
  • Price matching available for identical products from UK retailers
  • We reserve the right to cancel orders due to pricing errors

Order Acceptance

  • Orders are subject to acceptance and stock availability
  • Payment authorisation does not guarantee order acceptance
  • We may refuse or cancel orders at our discretion
  • Bulk orders (over 10 pairs) may require additional verification
  • We reserve the right to limit quantities per customer

Payment Terms

  • Payment is required in full before dispatch
  • Accepted methods: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, Clearpay
  • Fraudulent transactions will be reported to authorities
  • Currency conversion fees may apply for non-UK cards
  • Payment disputes must be raised within 60 days

Intellectual Property

  • All content, including images, text, logos, is protected by copyright
  • "HypeWalk" and associated logos are registered trademarks
  • Unauthorised use of our content is prohibited
  • Product images may not be used without written permission
  • Customer reviews become our property upon submission

Warranty & Liability

  • All products carry manufacturer's warranty (typically 12 months)
  • Warranty covers manufacturing defects, not normal wear
  • Our liability is limited to the purchase price of products
  • We are not liable for indirect, incidental, or consequential damages
  • This does not affect your statutory consumer rights

Product Liability

  • Safety footwear meets British and European safety standards (EN ISO 20345)
  • Users must ensure products are suitable for intended use
  • Misuse or modification voids warranty and liability
  • Regular inspection of safety features is user's responsibility

Force Majeure We are not liable for delays or failures due to circumstances beyond our control, including:

  • Natural disasters, pandemic restrictions
  • Government actions, trade disputes
  • Supplier failures, transport strikes
  • Technical failures, cyber attacks

Governing Law

  • These terms are governed by English law
  • Disputes subject to jurisdiction of English and Welsh courts
  • EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr
  • Alternative dispute resolution available through approved schemes

Modifications

  • We may update these terms at any time
  • Changes effective immediately upon posting
  • Continued use constitutes acceptance of new terms
  • Major changes will be communicated via email